What You Need to Know
As a UC Health medical plan member, you have in-network access to the highest-quality care throughout California and the nation, including providers in the UC Health system plus providers in your health plan’s network.
If you’re not sure what medical plan you are enrolled in, take a look at your medical plan ID card.
University of California (UC) Health Providers
UC Health providers are covered under all plans
When you choose UC Health, you choose top-ranked, innovative and state-of-the-art care across the UC Health system. Physicians and researchers collaborate across the six academic health centers to bring systemwide expertise, from primary care services to treating the most challenging and complex cases.
UC Davis Health — The region’s only academic health center, UC Davis Health is a hub of innovation that encompasses UC Davis Medical Center, schools of medicine and nursing, and UC Davis Children’s Hospital.
UC Irvine Health — Orange County’s only academic health center, composed of UCI Medical Center and UCI health professional schools, including schools of medicine, nursing, public health and pharmacy.
UC Los Angeles Health — Numerous outpatient clinics throughout the Los Angeles area, plus two medical centers in L.A. and Santa Monica, the UCLA Mattel Children’s Hospital, the neuropsychiatric hospital, and schools of medicine, dentistry, nursing and public health.
UC San Diego Health — San Diego’s only academic health center, offering primary care and same-day services throughout the region and hospitals in Hillcrest and La Jolla, plus Sulpizio Cardiovascular Center, Moores Cancer Center, Shiley Eye Institute, and Koman Family Outpatient Pavilion.
UC Riverside Health — In partnership with the UC Riverside School of Medicine, offers culturally sensitive specialty and primary care to meet the health care needs of inland Southern California residents.
UC San Francisco Health — Primary care and specialty clinics throughout Northern California, plus three medical centers in Parnassus, Mount Zion and Mission Bay, and UCSF Benioff Children’s Hospitals in San Francisco and Oakland.
Anthem PPO Plans: UC Care, Health Savings Plan, CORE
Find the Right Provider With Accolade
Does this doctor take my insurance plan? Are they seeing new patients? Can I get to their office easily? Accolade's Find Care makes it easy to find in-network doctors and other care in your area by name, specialty, and most common type of visit. To access the personalized Find Care provider search, log into the Accolade digital member portal at member.accolade.com or call Accolade at (866) 406-1182.
You can also find a provider by browsing as a guest on the Anthem website.
In the search box at the top of the page, enter your city, county, or ZIP code and a doctor's name or specialty, hospital, or procedure. Note: Some UC Care providers appear as both part of the UC Select and Anthem Preferred tiers. Please call Accolade at (866) 406-1182 with the provider name and TIN to determine their network status before seeking services.
Accolade Care Telehealth & Video Visit
Virtual Medical and Mental Health Care Visits
With Accolade Care, you can speak with a board-certified doctor or mental health therapist from your phone, tablet or computer—day or night. Known as virtual care these real health care professionals can help you get real care for urgent medical issues, ongoing and chronic conditions, mental health, preventive care, prescriptions and more. Accolade Care doctors can also be assigned as your primary care physician so that you see the same doctor for each virtual visit—making it easier to manage ongoing conditions and creating a trusting relationship with a doctor and care team who are easy to reach.
Accolade Care lets you schedule same or next-day appointments with a board-certified mental health therapist. Read therapist profiles, and choose a time that works for your schedule. It’s that easy!
Accolade Care is available to all UC Care, UC Health Savings Plan, and CORE members, including faculty and staff, non-Medicare retirees, and covered family members.
What You Can Expect
- Board-certified doctors who have trained at the top 50 U.S. medical schools
- Doctor and therapist profiles that include experience, reviews, language and more
- Same and next-day virtual visits
- Prescriptions sent to your local pharmacy
- 24/7 support from your Care Team
What Can be Treated
- Urgent care (cold, flu, UTI, pink eye, skin infections, stomach issues, migraine, muscle pain, etc.)
- Ongoing or chronic conditions (diabetes, high blood pressure, asthma, allergies, etc.)
- Mental health and online therapy (stress, anxiety, depression, grief and loss, trauma, etc.)
What It Costs
There’s no cost to you for your first 12 Accolade Care medical or mental health visits each year. Beginning with visit 13, your cost for each medical or mental health visit is $115. However, you can submit a claim for reimbursement — less the applicable copay or coinsurance through the Anthem member portal or the Sydney mobile app. Any additional costs for prescription medications, lab tests or follow-up appointments with specialists are your responsibility. For more information about your costs, contact Accolade at (866) 406-1182 (Monday–Friday, 5 a.m.–8 p.m. PT). View cost details.
Book an Accolade Care appointment on the digital member portal at member.accolade.com or by calling Accolade at (866) 406-1182 (Monday–Friday, 5 a.m.–8 p.m. PT).
Accolade Nurse Triage
Clinical support from nurses is available 24/7. Accolade nurses can triage and educate you about your symptoms. They can also help you choose the right level of care and explore options such as urgent care, primary care, telemedicine, or the emergency room.
To speak with a nurse, call (866) 406-1182 or log onto the digital member portal at member.accolade.com.
Care Outside California
You or family members traveling or living outside California can access care across the U.S. through the BlueCard Program.
To find a BlueCard provider, call Accolade at (866) 407-1182. Some specialists — as well as certain treatments and procedures — may require a referral or prior authorization before your first visit.
Care Outside the US
Contact the Blue Cross Blue Shield Global Core Service Center, available 24/7 at +1 (804) 673-1177. Collect calls are accepted.
In an emergency, go straight to the nearest hospital and have the provider or a traveling companion contact the Blue Cross Blue Shield Global Core Service Center on your behalf as soon as possible. Providers outside the U.S. may require you to pay upfront for services you receive. If so, request and keep a copy of the bill that includes an itemized list of the services you received along with the charges for each service. See the Global Core program brochure [PDF] for details about filing a claim.
Health Net: UC Blue & Gold HMO
Health Net Providers
Search the Health Net website to find doctors, urgent care centers and hospitals.
Babylon (telehealth) provides access to health care anywhere, anytime — right from your phone. Telehealth lets you connect with U.S. board-certified doctors 24/7 or behavioral health professionals, Monday–Friday, 7 a.m. to 7 p.m. PT. Babylon is an option when you can’t see your regular doctor. You can book a video appointment through the Babylon app.
MinuteClinic is a walk-in health care service, staffed by nurse practitioners and physician assistants. MinuteClinics are generally found inside CVS/ pharmacy stores and are an ideal solution when you can’t see your doctor and need non-emergency treatment. Find one near you at minuteclinic.com.