Contacts & Mobile Apps

PPO Plans: UC Care, Health Savings Plan, CORE

Accolade Care Telehealth and Virtual Visits

24/7 Physical and mental health care by phone or online

(866) 406-1182


Accolade Care Advocate

Get help finding care, understanding coverage and costs, with claims and more

(866) 406-1182

(Monday–Friday, 5 a.m.–8 p.m. PT)


Accolade Nurse Triage

Clinical support from nurses is available 24/7

(866) 406-1182


Anthem’s SpecialOffers

Discounts and deals


Member Log In > SpecialOffers

Behavioral Health

Accolade Care: Virtual counseling and mental health support

(866) 406-1182


Blue Cross Blue Shield Global Core Service Center

Accolade Care: Virtual counseling and mental health support

Care outside the U.S.

Toll free 24/7 (800) 810-2583 (BLUE) or call collect (804) 673-1177


Locate a doctor or hospital when traveling around the world in nearly 200 countries and territories


Care outside of California

Call 810-2583 (BLUE) and provide the 3-letter prefix from your ID card

Costco Mail Order Pharmacy

(800) 607-6861


Health Care Flexible Spending Account (FSA)

Manage your FSA


Health Savings Account


(866) 212-4729

Available 24/7


Health Savings Plan members: Open and manage your Health Savings Account.



Navitus Customer Care: (833) 837-4308      
Available 24/7 except Thanksgiving and Christmas Day

Mobile app: Navitus mobile app for iPhone and Android

Specialty Pharmacy


(855) 847-3553

Sydney Health

  • View digital ID cards
  • Find in-network doctors, hospitals, labs and other providers
  • View plan information and claims
  • Use My Health Dashboard personalized health and wellness hub

Sydney Health for iPhone and Android

UC Health Care Facilitators

Questions about your UC benefits



Infertility support

(877) 451-3077


WINFertility Companion app for iPhone and Android. (App code: UCA23.)

UC Blue & Gold HMO

Care outside the U.S.

Health Net

  1. Dial the AT&T USADirect access number for the country you are calling from. (Visit ATT Access Codes for a list of country access codes).
  2. After the prompts, dial toll-free (800) 552-3971 to be connected to Health Net’s main customer service system.

Chiropractic and Acupuncture Benefits

American Specialty Health (ASH)

(800) 678-9133

8 a.m. to 5 p.m. PT

Find a provider

Continuity of Care

If you or a family member is currently receiving ongoing medical or behavioral health treatment with a non-participating provider, call the dedicated customer contact center for UC members

Health Net: (800) 539-4072

MHN: (800) 663-9355

A representative will help you determine if you’re eligible for continuation-of-care assistance.

Health Benefit Navigators

(800) 539-4072, Monday through Friday,

8:00 a.m. to 8:00 p.m. PT

Email: askblue&

Nurse Advice Line

Speak with a nurse 24/7

Log in to Health Net or refer to the back of your Health Net ID card for contact information.


CVS Pharmacy: General questions or to order refills for maintenance drugs

(888) 624-1139 (English & Spanish)

(886) 236-1069 (TDD/TTY – Hearing assistance)

For new prescriptions, either you or your doctor can call (800) 875-0867

Place refill orders online

Note: You will be asked to log in to the Health Net website. Then you will automatically be taken to the CVS website (no additional login required).

Report Fraud or Suspected Fraud

Health Net’s Special Investigations Unit — Centene Compliance and Ethics Hotline

(800) 977-3565

Teladoc Telehealth

Physical and mental health care by phone or online

(800) 835-2362